- How to verify your BVNVerify your Bank Verification Number to secure your account, raise your limits and add bank accounts for withdrawals.
- How to verify your IDID verification unlocks foreign currency accounts, virtual cards, gift cards and PayPal invoices. You take a live selfie and a clear photo of your ID.
- Which IDs can I use?National ID card or NIN slip, virtual NIN, international passport, driver's licence and voter's card.
- How to take a selfie that passesUse the front camera in good light, keep your face in the circle, and follow the prompt to turn your head. The photo is taken for you.
- How to take a clear photo of your IDUse the back camera, place the whole ID inside the frame, avoid glare, and hold steady. The photo is taken for you when it is clear.
- Proof of address for foreign accountsTo open USD, GBP and EUR accounts in your own name, upload a recent utility bill or bank statement showing your name and address.
- My verification was not approvedThe most common reasons are a name that does not match your BVN, an expired ID, or a blurry photo. You can submit again.
- Fees and limits at a glanceThe limits that apply to funding, withdrawals, bills and statements, and where to find the fee for any payment before you confirm.
Other topics
Getting startedWallets and adding moneyUSD, GBP and EUR accountsSending money to your bankConverting currencyBills, airtime and dataVirtual dollar cardsGift cardsPayPal invoicesTransactions and statementsSecurity, PIN and passwordRewards and referralsLoansProfile and settingsTroubleshooting and contact
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