- How to contact Payyng supportUse live chat in the app, email support@payyng.com, or message us on social media. Have your transaction reference ready.
- Common messages and what they meanPlain explanations for messages such as session expired, invalid PIN, too many requests and insufficient balance.
- The app is slow, blank or will not loadCheck your connection, update the app, and try signing in again. Then tell us what you see.
- Camera, location and notification permissionsHow to allow the camera for verification and notifications for payment alerts.
Other topics
Getting startedVerification, fees and limitsWallets and adding moneyUSD, GBP and EUR accountsSending money to your bankConverting currencyBills, airtime and dataVirtual dollar cardsGift cardsPayPal invoicesTransactions and statementsSecurity, PIN and passwordRewards and referralsLoansProfile and settings
Still need help?
Our team is happy to look into it. Tell us what you were trying to do, and include the transaction reference if you have one.
Sign in to start a chat. Never share your PIN or password with anyone.