How to contact Payyng support
Use live chat in the app, email support@payyng.com, or message us on social media. Have your transaction reference ready.
Last reviewed 13 November 2026
- Live chat: open Support in the app and start a chat. The agent sees who you are, so you do not need to repeat your details.
- Email: support@payyng.com
- X (Twitter): @payynghq
- Offices: 15A Adekoya Estate, Ogba, Lagos, and 4 Penial Plaza, Oyemekun Road, Akure, Nigeria.
To get help faster, tell us
- What you were trying to do, and what happened instead.
- The transaction reference, if there is one.
- The date, time and amount.
- A screenshot of any error message.
Never send your PIN, password or full card number to anyone, including us.