- Add a bank account for withdrawalsAdd a Nigerian bank account in your own name so you can withdraw your Naira balance. You need to verify your BVN first.
- How to withdraw naira to your bankChoose a saved bank account, enter the amount and confirm with your PIN. The minimum withdrawal is ₦100.
- Why are my withdrawals paused?Bank withdrawals pause for 24 hours after you reset your PIN. A wallet can also have withdrawals blocked for security reasons.
- My withdrawal is pending or failedWhat a pending or failed withdrawal means, when your money comes back, and when to contact us.
Other topics
Getting startedVerification, fees and limitsWallets and adding moneyUSD, GBP and EUR accountsConverting currencyBills, airtime and dataVirtual dollar cardsGift cardsPayPal invoicesTransactions and statementsSecurity, PIN and passwordRewards and referralsLoansProfile and settingsTroubleshooting and contact
Still need help?
Our team is happy to look into it. Tell us what you were trying to do, and include the transaction reference if you have one.
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