- Find a past transactionEvery payment in and out of your wallets is listed under Transactions, with its status and receipt.
- Where do I find a transaction reference?Open the transaction or its receipt. The reference is the unique code for that payment, and support will ask for it.
- How to get an account statementCreate a PDF statement for any wallet for up to 12 months. It is emailed to you and you can download it.
Other topics
Getting startedVerification, fees and limitsWallets and adding moneyUSD, GBP and EUR accountsSending money to your bankConverting currencyBills, airtime and dataVirtual dollar cardsGift cardsPayPal invoicesSecurity, PIN and passwordRewards and referralsLoansProfile and settingsTroubleshooting and contact
Still need help?
Our team is happy to look into it. Tell us what you were trying to do, and include the transaction reference if you have one.
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