Find a past transaction

Every payment in and out of your wallets is listed under Transactions, with its status and receipt.

Last reviewed 13 November 2026

Open Transactions from the menu, or tap Activity on your phone. You see the date, the narration, the amount and the status of each payment.

  • Successful: completed.
  • Pending: still being processed. Check again in a few minutes.
  • Failed: did not go through. Money taken for it is returned to your wallet.

Open a transaction to see its details and receipt, including its reference number.

Open Transactions

Still need help?

Our team is happy to look into it. Tell us what you were trying to do, and include the transaction reference if you have one.

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