How to take a clear photo of your ID
Use the back camera, place the whole ID inside the frame, avoid glare, and hold steady. The photo is taken for you when it is clear.
Last reviewed 13 November 2026
- 1Place your ID on a flat, plain surface in good light.
- 2Open the camera and fit the whole ID inside the frame, with your printed photo visible.
- 3Hold steady until the frame turns green. The photo is taken automatically.
- 4If it is rejected, read the message on screen. It tells you whether the photo was too blurry, too dark, too bright or too small.
Tips
- Tilt the ID slightly if light reflects off it.
- Do not cover any corner of the ID with your fingers.
- Take the photo in daylight if you can.
- A Take photo button appears after a few seconds if the automatic photo does not trigger.