Keep your account safe

Never share your PIN, password or codes. Payyng will never ask for them.

Last reviewed 13 November 2026

  • Never share your PIN, password, verification codes or card details with anyone, including people who say they are from Payyng.
  • We will never call or message you to ask for your PIN or a code.
  • Use a strong password that you do not use on other sites.
  • Set up a passkey so you can sign in without typing a password.
  • Keep your phone locked, and sign out on devices you share.
  • Only use the official app and payyng.com. Check the address before you sign in.
  • Be careful with links in messages. Open the app yourself instead.

If you think someone has your details, change your password and PIN right away and contact support.

Still need help?

Our team is happy to look into it. Tell us what you were trying to do, and include the transaction reference if you have one.

Sign in to start a chat. Never share your PIN or password with anyone.