Change your password

Enter your current password and a strong new one. You are signed out on all devices afterwards and your saved passkeys are removed.

Last reviewed 13 November 2026

  1. 1Open Settings, then Security, then Change password.
  2. 2Enter your current password.
  3. 3Enter a new password that meets every item on the checklist, then enter it again.
  4. 4Confirm. You are signed out, so sign in again with the new password.

A strong password has at least 8 characters, with an uppercase letter, a lowercase letter, a number and a symbol.

What changes when you do this

  • You are signed out on every device, including this one.
  • Your saved passkeys are removed. Set them up again after you sign in.
  • International airtime is paused for 24 hours.
Open Settings

Still need help?

Our team is happy to look into it. Tell us what you were trying to do, and include the transaction reference if you have one.

Sign in to start a chat. Never share your PIN or password with anyone.