Keep your virtual card safe

Simple habits that protect your card: keep details private, fund only what you need, and use trusted sites.

Last reviewed 13 November 2026

  • Keep only what you need on the card. Top up just before you pay.
  • Use the card only on sites you trust, and check the address starts with https.
  • Never send your card details in a chat, email or message.
  • If you see a payment you did not make, contact support straight away.

Still need help?

Our team is happy to look into it. Tell us what you were trying to do, and include the transaction reference if you have one.

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