How to convert between currencies

Choose the wallet to convert from and to, enter an amount, review the rate and the amount you receive, and confirm with your PIN.

Last reviewed 13 November 2026

  1. 1Open Convert from the menu or from Wallets.
  2. 2Choose the wallet you are converting from and the wallet you are converting to. Use the swap button to flip them.
  3. 3Enter the amount.
  4. 4Review the exchange rate and the amount you will receive.
  5. 5Enter your transaction PIN to confirm.

The conversion is instant, and you see a success screen when it is done. The new balance shows in both wallets.

A conversion cannot be undone. If you convert back, you get the rate that applies at that time.

Open Convert

Still need help?

Our team is happy to look into it. Tell us what you were trying to do, and include the transaction reference if you have one.

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