Manage notifications and offers

Choose whether you get offers and news by email or as notifications. Payment and security messages always reach you.

Last reviewed 13 November 2026

Open Settings and choose Notifications. You can turn offers and news on or off separately for email and for notifications on your phone.

Messages about your account, such as receipts, security alerts and verification updates, are not marketing, so they keep coming.

Not getting notifications?

  • Allow notifications for Payyng in your phone or browser settings.
  • Check that your phone is not in a battery saver mode that stops background apps.
  • Open the app once to refresh your connection.
Open Settings

Still need help?

Our team is happy to look into it. Tell us what you were trying to do, and include the transaction reference if you have one.

Sign in to start a chat. Never share your PIN or password with anyone.