At Payyng, we are committed to maintaining the trust and confidence of our users. In this Privacy Policy, we’ve provided detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

1. Information We Collect

a. Information You Provide to Us

• Account Information: This includes your name, email address, phone number, and any other information you provide during account registration.
• Payment Information: To process payments, we collect and use information such as your billing address, payment card details, and bank account information.
• Transaction Information: We collect information related to your transactions on the app, including payment amounts, date and time of transactions, and payee details.

b. Information We Collect Automatically

• Device Information: We gather information about the devices you use to access our services, including hardware models, operating system versions, unique device identifiers, and mobile network information.
• Usage Information: Information on how you use our app, such as the features accessed, time spent on the app, and interaction data.
• Location Information: We may collect information about the location of your device if you consent to the collection of this information.

2. How We Use Your Information

• To Provide and Improve Our Services: We use your information to process transactions, provide customer support, and improve and personalize our services.
• To Communicate With You: We use your information to communicate with you about your account, respond to inquiries, and send important app updates and security alerts.
• For Security Purposes: We use your information to enhance the security of our services, detect and prevent fraud, and protect against misuse or unauthorized use of our app.

3. Sharing Your Information

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• With Your Consent: We may share your information with other parties with your explicit consent.

4. Your Choices and Rights

You have the right to access, correct, delete, or limit the use of your personal information. You can manage your account information through the app settings or contact our customer support for further assistance.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These include encryption of data in transit and at rest, regular software updates, and access controls.

6. International Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.

7. Children’s Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@payyng.com